Shipping policy

Most orders are processed and delivered within 7–12 business days after purchase.

Please note that delivery times are estimates and may vary depending on your location, carrier availability, order volume, customs processing, holidays, weather, or other unforeseen circumstances outside of our control.

In some cases, orders may experience delays. If your package is delayed, we recommend checking your tracking information first, as this will provide the most up-to-date delivery status.

Once your order has shipped, you will receive a confirmation email with tracking information when available.

Incorrect Shipping Information

Please make sure your shipping address is entered correctly at checkout. We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Lost or Missing Packages

If your order appears to be lost or has not updated for an extended period, please contact our support team so we can help investigate with the carrier.

Contact Us

For shipping questions, please contact us at:

Support@shopnutravita.co